DVD X PLATINUM™ TEST & REVIEW		Final Rating:   Ease of Use: Not Rated   Backup Quality: Not Rated   Feature Set : Not Rated   Ease of Setup :   Help & Support:
		Company: X Software Version: Platinum

Our Review

We downloaded, installed, and tested DVD X Platinum  to run on two test computers. One computer was "Home-Brewed" with an Athlon AMD 64 X2 4800 Dual-Core processor running at 2.4GHz, 1GB of memory, 100GB hard drive, and a Sony DRU-510A DVD/RW drive 32X (CD) and 12X (DVD). The other computer, a Gateway E06500D, with an Intel Pentium(R) running at 3GHz, 1GB of memory, 100GB hard drive, and a Plextor PX-708A DVD/RW drive (40X (CD) and 12X (DVD).

Test Results

The installation was flawless on both test computers. The original DVD movie to be tested was "Spiderman" (2002) starring Tobey Maguire and Kirsten Dunst. The movie runtime was 121 minutes. 

Upon inserting the DVD movie and launching DVD X Platinum we were presented with the error dialog windows shown below.

We visited the DVD X Platinum website at http://www.dvdxsoftware.com/support.asp for support and found we had to provide a license ID, password, where software was purchased from before we could begin to ask for support. We felt this was not good for those who were evaluating the trial version.

We also searched the Internet for answers and discovered that many people were having problems with DVD X Platinum. Suggestions were offered to install third-party decrypters or defragmenting the hard drive. None of these suggestions worked for us on either of our test computers.

We learned that DVD X Platinum cannot copy the newer DVD authored with enhanced DVD Copy protection. DVD X Platinum will copy the older DVDs with no problem. This raised another question in our minds as to why sell a product such as this for $119 and it DOES NOT copy the newer DVDs? Why should anyone purchase such a product when there are far superior products such as 1Click DVD Copy 5 or 1Click DVD Copy Pro THAT WILL copy the old as well as the newer DVDs at almost half the purchase price?
 

Initial Graphical User Interface

Error 1

Error 2

Error 3

 

At this point we halted further testing for the following reasons:
 

1. A software package this pricey should not be as error prone.
    

2. The application cannot copy the newer copy-protected DVDs.
    

3. There are newer, cheaper, and far more powerful DVD copy software packages out there, such as 1Click DVD Copy Pro that are virtually error free.
    

4. The customer support website offered no immediate help.
    

5. Vendor website is misleading. Not forthcoming about inability of this product to copy newer DVDs.
    

6. Many users experiencing same problems

We will revisit DVD X Platinum when these annoyances have been corrected and provide a thorough test and review. At the present time we would not recommend purchasing this product.
 

Results Movie Type Runtime Conversion Time to DVD Spiderman DVD 121 Minutes Could Not Copy Pros DVD X Platinum has an attractive Graphical User Interface and had great feature set (for non-encrypted older DVDs).    Cons DVD X Platinum cannot copy the newer copy-protected DVDs.   Quality of Copy Inconclusive   Customer/Technical Support Not good! The support website contained nothing of value for technical support other than a form one had to fill out requiring proof of purchase and license information before support could be offered. This does not help one who wishes to download the trial version for evaluation.   Summary If you are looking for a DVD Movie Copy software application that copies the newer copy-protected DVDs, then we DO NOT recommend  DVD X Platinum. Your money is best spend on newer, more powerful, and less expensive DVD Copy software applications such as #1 and #2 picks 1Click DVD Copy Pro  and 1Click DVD Copy 5 respectively. If you do decide to purchase DVD X Platinum for whatever reason, please read the vendor website very carefully to see what you are getting  before you purchase. Or, you can just trust us. : )   The claim is that ... This is the perfect DVD movie backup tool for every DVD movie burning situation, guaranteed to satisfy DVD movie lovers at any level. With DVD X Platinum's Simple mode, you get one-click automated backups with blazing speed. This might be true of the older non-encrypted DVDs. Not the newer copy-protected DVDs. [ Enlarge Screenshot ] Bonus Software: Video Vault System Requirements Windows Vista, XP, 2000, Me or 98SE 500 MHz Intel Pentium III process or equivalent with 256MB of RAM Up to 9 GB available hard disc space for DVD images and temporary DVD files DVD reader (DVD writer required for burning DVDs)