If you have a MagicJack, then you probably know that sometimes it just hiccups for no apparent reason. You plug it into your PC USB port and it prompts you to connect it. (But it already is connected) You may get a "Warning you must plug MagicJack to USB" error or a "the drive is not ready for use its door may be open" error.
All in all, your MagicJack is not connecting or loading up. Here is a solution that has worked for me 100% of the time in fixing my MagicJack problem. Follow the steps below:
1. Unplug the MagicJack Dongle from the USB port.
2. Delete the mjusbsp folder under: <Drive letter>:\Documents and Settings\<User Name>\Application Data\
3. Load Regedit and delete the following registry key entry located under the following registry key path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR\Disk&Ven_YMAX&PROD_MagicJack&Rev_2.00
4.Exit the Regedit utility.
5. Plug the MagicJack Dongle back into the USB port.
Note: MagicJack should automatically reinitialize and load up normally. If it doesn’t reinitialize and work normally, download and run the UPGRADE.EXE program from MagicJack.
You can get it: http://upgrades.magicjack.com/upgrade/upgrade.exe
Here is a video that walks you through it
Please read the disclaimer in the video! Enjoy!
MagicJack Not Connecting Fix
{ 15 comments… read them below or add one }
Lots of times phone does not ring, and a message shows up.
Also it cuts off calls when talking
You have to keep hoping you will get a dial tone.
The line is not clear.
Please, I have problem on my magicjack connection. Always display: no connection network, error 9. Please help me to fix it.
I have problem on my magicjack connection. Always disolay: no network connection, error 9. How I do to fix it?. Please Help me.
THANK YOU SOO MUCH UR AWESOME MAN!!
MY PHONE CANNOT CALL OUT
I have problem on my magicjack connection. always disolay: no network connection, error 9. how fix it?. please help me.
I’m having a problem my magic jack has been working fine until a few days ago it would say that I wasn’t connected to the internent when I was, now it is saying that it is not plugged into a USB port when it is please help me I am over seas in the military and I really need this thing to work.
I have the same problem. “Warning you must plug magic jack into USB port”. The solution is to format the removable disc that is associated with your Magic Jack and then after the format is completed, click on the Magic Jack icon in My Computer before closing it. Do not close My Computer and click on Magic Jack on desktop as this will cause the same problem to repeat itself. I have to reformat Magic Jack everytime I use it. Remember only click on Magic Jack icon in My Computer not on the desktop. This should solve your problem. But the real cause is a defective Magic Jack device and poor customer support.
How about if you have a MAC ?
Any suggestions?
Thanks,
Chris
What if you have an Apple computer ?
If your magicjack wont run and blabs about format but WONT format,go to disk management on your computer(none of the usual format methods will work) ,reformat from there using right click on 18mb drive(unallocated),select new partition option,set to FAT and volume label to PHONE.
once formatted restart computer and magicjack will re program itself.Should be good as new.
Sorry to bother you, but when someone calls our MJ number the phone has a continuse ring and we can never answer it so it goes to voicemail.
Also when we try to callmwe get dail tone dail the number, nothing happens. Would love your help they won’t
Domingo Breton, “Network Error 9″ implies that your ISP is blocking access to the MagicJack servers. A possible work-a-around for this si to go to http://www.hotspotshield.com, download and run their VPN program.
Great info, thanks for useful post. I’m waiting for more
Hi Guy, this good blogs, thanks